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Frequently Asked Questions

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• Is it possible to build apps to run on my devices and on my website?

  Absolutely. We have integration and documentation details for all sorts of development efforts. Visit the Verifone Documentation site to start your journey for in-store or online solution creation.

• I've heard that tokenization is great for repeat customers. That it improves loyalty and can positively impact my bottom line. Do you offer tokenization?

  We do. We have an outstanding solution for using tokens that is secure and revenue generating. Our services enable one-subscription payments, automatic card updates, and other digital shopping experiences. Save money and increase security within your payments processing platform. Learn more by visiting our Tokenization page.

• What about support? Do you have online resources where I can get device support when I need it?

  We sure do. We understand it’s critical for your business to keep operating and offer support around repair status, warranty entitlement, our compliance guidelines, and much more. For a complete support menu, visit our Support page to learn about the many options and benefits that help keep your business running smoothly morning, noon, and night.

• I have multiple high-traffic locations and can't afford downtime. What options do you have for replacement devices should one get damaged or become unusable?

  With our Priority Exchange services, you always have a backup. Let us know as soon as a failure occurs, and we'll deliver a replacement unit to you the very next day – guaranteed. Learn about all the benefits of our  Device Services- replacement, repair, kitting, and more.