This video does not contain audio
Support Services to Help Your Business Run Smoothly
Want to spend more time growing your business and less worrying about technology? Our managed services suite helps you achieve around-the-clock uptime, so you're always ready to make a sale.
Create Your Personalized Payment Experience with Verifone Boarding Services
Conveniently order the perfect payment device loaded with the software and services you need from a single safe location with Verifone Boarding Services. Managed Services also support online payments helping you create a smooth experience across all platforms.
-
Merchant services
Pick from our wide range of payment devices and select the services and features that are right for you. Enjoy a simplified self-service activation and a seamless on-site or online setup experience.
-
Portfolio services
Does your business involve franchises, resellers or partners? Our Portfolio Services can make it easy to onboard new locations, reducing overall costs and improving your time to market. Build your portfolio of offerings for consistency across locations and platforms, protecting your user experience and the value of your brand.
Gain Complete Control of Your Estate with Device Management
Oversee your entire device estate with a simple, single sign-on with the Verifone Device Management solution. It empowers you to organize, monitor and manage your estate and to diagnose and configure your devices remotely.
-
Device management
Take control of your devices with tools to easily organize, manage and monitor your estate and enable rapid deployment of new payment technologies.
-
Advanced diagnostics
Use a single dashboard to immediately understand the health of the hardware and software of all devices in your estate. Remotely troubleshoot, manage and configure all your devices from one streamlined platform.
Device Services Keep Your Business Up and Running at Its Peak
Never miss a transaction with device services - from inventory and logistics to installation, repair and replacement. Together, they form your operational-infrastructure support line.
-
Inventory management, kitting and logistics
Breathe easy knowing that your inventory is accurate and available at a moment's notice with our Inventory Management, Kitting and Logistics services. We keep you covered at every step of your payments journey.
-
Professional installation
Getting ready for a large rollout? Adding more lanes or stores to your business? Our installation services ensure your devices are installed by skilled professionals and operate smoothly, with the job completed according to your schedule. Safe removal and disposal of replaced devices helps guarantee your old equipment never falls into the wrong hands or improper disposal sites.
-
Priority exchange, repair and field services
Want to maximize device availability? Our Priority Exchange program provides fast, overnight service that pushes downtime to the absolute minimum. Protect your business against disruptions with our robust Repair and Field Services.
Ready to try payments the simpler way?
One platform for payment needs
Why make things complicated? Your Verifone Central dashboard helps you manage all your device needs. Track your assets, regardless of the global location where they are deployed, install and update device apps and OS, and set user roles. You can also manage your devices’ health, generate reports of transactions, and review audit logs for a full chronological recording of device activities.
One platform for payment needs
Why make things complicated? Your Verifone Central dashboard helps you manage all your device needs. Track your assets, regardless of the global location where they are deployed, install and update device apps and OS, and set user roles. You can also manage your devices’ health, generate reports of transactions, and review audit logs for a full chronological recording of device activities.
Self-service onboarding
Take control of all payment needs and achieve faster onboarding of in-store and digital payment flows. Use our Self-Service platform to place, track and deploy Verifone orders, customize your services and devices and integrate with third-party systems. What’s more, you can handle key contractual tasks – such as signing – from the dashboard, while receiving reminders to ensure you never miss an important deadline.
Self-service onboarding
Take control of all payment needs and achieve faster onboarding of in-store and digital payment flows. Use our Self-Service platform to place, track and deploy Verifone orders, customize your services and devices and integrate with third-party systems. What’s more, you can handle key contractual tasks – such as signing – from the dashboard, while receiving reminders to ensure you never miss an important deadline.
Fraud protection tuned to your needs
Stay on top of fraud attempts by adapting our patented Fraud Protection Service to your business’ risk openness. Set the thresholds for how a risky transaction is evaluated and leverage our Behavior Analytics and Device Fingerprinting library for higher fraud score accuracy.
Fraud protection tuned to your needs
Stay on top of fraud attempts by adapting our patented Fraud Protection Service to your business’ risk openness. Set the thresholds for how a risky transaction is evaluated and leverage our Behavior Analytics and Device Fingerprinting library for higher fraud score accuracy.
Managed Services Components and Compliments
-
Payment devices
Drive powerful customer experiences with payment devices that work as hard as you do.
-
Advanced payment methods
Offer payment preference and flexibility to your customers - creating new revenue streams for you.
-
Advanced diagnostics
Securely diagnose, monitor and maintain your complete device estate with ease with Device Management.
Frequently Asked Questions
-
Some of my associates in other business have had real issues with fraud. Do you have any solutions that can help protect my business?
Absolutely. We’re fully aware of the threat that fraud poses to business and we're here to help you fight – and prevent – fraudulent activity. Check out our Fraud Management and Compliance page to learn more.
-
I have multiple high-traffic locations and can't afford downtime. What options do you have for replacement devices should one get damaged or become unusable?
We know you never want to miss a sale. We’ve created our Priority Exchange services to ensure you always have a backup. Let us know as soon as a failure occurs and we'll deliver a replacement unit to you the very next day, guaranteed. Learn about all the benefits of our Device Services - replacement, repair, kitting and more.
-
Where can I read about Verifone's device warranty?
You can learn more about our device warranty by visiting our Legal Terms & Conditions web page.
-
I'm thinking about opening an online shop but have very little experience when it comes to accepting online payments. Do you have an easy integration?
Great to hear that you’re considering a move into eCommerce. Our Hosted Checkout solutions could be the perfect fit for your new online shop. They are easy to integrate without the need for extensive web development with many options to choose from including Third-Party Connectors and Pay-by-Link.
We’ll help you choose the right solution.
Good consultation takes time. Our team of experts will happily discuss your needs.