Retailers today face growing challenges in delivering secure, seamless payment experiences. A recent study by FreedomPay, Verifone, and Retail Dive’s studioID highlights key signs it may be time to upgrade your payment system.

What are the signs in your current payment stack?

1. Security and Reliability Fall Short

At present, only about a third of retailers are satisfied with security and reliability, showing the need for robust, trustworthy systems.

2. Integration Challenges Persist

58% of retailers currently struggle to integrate platforms and almost all of them cite efficiency challenges. This highlights the need for unified systems, as a critical ecosystem approach for efficiency and ROI.

3. Existing Systems Create Frustrations

The great majority of retailers report pain points, including high fees, lack of support, and limited flexibility. The right solution simplifies processes, reduces errors, and adapts to your needs.

4. Negative Customer Impact

Issues like slow service and long checkout lines erode loyalty, making speed and convenience essential.

Upgrading to secure, integrated, and future-ready solutions can transform operations and ensure customer satisfaction. Having your backend commerce platform and payment hardware aligned is the best solution for gaining operational efficiency and develivering unmatched customer experiences.

Are you ready to level up your payment system? Discover how Verifone and FreedomPay’s partnership can unlock the power of an integrated commerce ecosystem for your business. 

Read the full report

Access the full infographic to get all the details on what to look out for when you're evaluating if you've outgrown your current payment solution.