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What is a Mail Order/Telephone Order (MOTO)?

mail or - der / tel - e - phone or - der (MOTO)
noun

Mail Order/Telephone Order (MOTO) is a purchasing method enabling customers to place orders for products or services through mail or telephone communication, eliminating the necessity for in-person visits or online interactions. This approach allows customers to convey payment details and order specifications remotely, enabling businesses to process transactions and fulfill orders without the customer's physical presence. MOTO transactions cater to those who favor non-traditional shopping methods, providing a convenient way to shop from a distance.
 

How does a mail order/telephone order work?

MOTO transactions refer to customers ordering products or services by sharing payment information and order details via phone or mail. The business then manually processes the transaction, including credit card details, upon receiving the order. After the transaction is approved, the business proceeds to fulfill the order and ship products or provide services as requested.